FAQ

We offer a wide range of bedroom furniture including armoires & wardrobes, bed frames, bedroom benches, bedroom sets & collections, beds, dressers, headboards, jewelry armoires, nightstands, and vanities.

Currently, our products are not customizable. However, we offer a variety of styles and designs to suit different tastes and preferences.

Our furniture is crafted from high-quality materials including solid wood, engineered wood, metal, and upholstered fabrics to ensure durability and aesthetic appeal.

We offer two main shipping options: Standard Shipping via DHL or FedEx, which takes 10-15 business days and costs $12.95, and Free Shipping via EMS for orders over $50, which takes 15-25 business days.

Orders are typically processed within 1-2 business days after placement.

Yes, we offer global shipping. However, please note that shipping times may vary depending on your location, and some remote areas may experience longer delivery times.

You can return your purchase within 15 days of receiving your order, provided the item is in its original condition and packaging. Please contact our customer service team for assistance with returns or exchanges.

To initiate a return or exchange, please contact our customer service team at [email protected]. They will guide you through the process and provide you with the necessary instructions.

We accept Visa, MasterCard, JCB, and PayPal for your convenience.

Once an order is placed, the payment method cannot be changed. Please ensure you select the correct payment method before finalizing your purchase.

You can update your account information by logging into your account on our website and navigating to the ‘Account Settings’ section.

You can reach our customer service team via email at [email protected]. We are here to assist you with any questions or concerns you may have.

Our customer support team is available Monday through Friday, 9 AM to 5 PM EST. We strive to respond to all inquiries within 24 hours.